Our goal is to offer you the most personalized service that you can enjoy in San Jose. Let us take care of you as you deserve. Take advantage of all our services and amenities, designed specially to guarantee a memorable visit.

COMPLIMENTARY TRANSFER POLICY

The hotel offers complimentary transfer service, IN–OUT.

TRANSFER IN: Complimentary from 4:00 a.m. to 10:00 p.m., from Juan Santamaría International Airport to the hotel, with prior reservation at least 36 hours before arrival. Guests must share their itinerary with the following emails: reservas@parquedellago.com and recepcion@parquedellago.com

  1. Airline
  2. Flight number
  3. Arrival time in Costa Rica (SJO)

Upon landing, transportation will wait for up to 1 hour and 15 minutes for the complimentary service to apply.

TRANSFER OUT: Complimentary from 4:00 a.m. to 6:00 p.m., departing from the hotel:

* Every hour from 4:00 a.m. until 12:00 noon.

* Every two hours from 2:00 p.m. until 6:00 p.m.

The reservation is required at least 36 hours before departure. To coordinate your complimentary transfer OUT, it must be requested at reception during Check-In.

If the transfer is requested outside the established schedules, it will be considered a private service with the following additional costs (for 1 to 4 people):

  • TRANSFER IN: $45.20 USD
  • TRANSFER OUT: $41.81 USD
  • Persona adicional: $11.30 USD

Airport-Hotel-Airport Private Transfer Service

We offer a transfer service between the Airport and the Hotel, available 24 hours a day, 7 days a week, for your comfort.

This service has an additional cost and must be reserved in advance to guarantee availability at your flight’s arrival or departure time.

Service:

Private transfer, Airport-Hotel-Airport

Availability 24 hours a day

Trained drivers

Comfortable and safe vehicles

Accessibility

Main entrance.
Front desk.
Accessible guest rooms.
Meeting spaces.

Room Amenities

Smart HD TV screen, free wireless Internet (Wi-Fi), air conditioning, coffee maker, hair dryer, iron and ironing board, bathroom amenities, electronic safe, noise-proof windows and desk.

The Market Store

Various meal options.
Snacks, soft drinks, wine, beer.

GYM service hotel Parque del Lago
Gym

You can exercise in our gym.

Laundry

External Laundry Service & Cleaning service in your room.

Free Parking

Free parking for our guests and clients.

Ecological Transport

Recharging for electric cars.

Hotel Policies

Check-in: 2:00 p.m. Check-out: 12:00 md.

Due to the events that have occurred in the last week, we will be forced to temporarily eliminate the entry of pets to the hotel.