Services – Parque del Lago

Our goal is to offer you the most personalized service that you can enjoy in San Jose. Let us take care of you as you deserve. Take advantage of all our services and amenities, designed specially to guarantee a memorable visit.

This service applies only to reservations for the Corporate segment and Website.

TRANSFER IN: This service is complimentary from 4:00 AM to 10:00 PM, from Juan Santa María International Airport to the hotel, with prior reservation at least 36 hours before arrival. The client must share the itinerary:

Airline
Flight number
Arrival time

After the flight lands, the transportation will wait for 1 hour and 15 minutes. TRANSFER OUT: Courtesy service is available from 4:00 a.m. to 6:00 p.m., departing from the Hotel from 4:00 a.m. to 12:00 p.m., every hour and every two hours starting from 2:00 p.m. to 6:00 p.m. to Juan Santamaría International Airport, with prior reservation, at least 36 hours before departure.

Courtesy Departure Transfer

To ensure a seamless and convenient departure experience, we kindly request that you arrange for your courtesy transfer at least 36 hours prior to your scheduled departure date by contacting the hotel reception.

Important Notice: Requests for transfers outside of our established schedules will be considered private services and will incur the following additional fees:

Arrival Transfer (IN) $42.94 USD (applicable for 1-4 passengers)

Departure Transfer (OUT) $39.55 USD (applicable for 1-4 passengers)

Airport-Hotel-Airport Transfer Service

We offer a transfer service between the Airport and the Hotel, available 24 hours a day, 7 days a week, for your comfort.

This service has an additional cost and must be reserved in advance to guarantee availability at your flight’s arrival or departure time.

Service:

Private transfer, Airport-Hotel-Airport

Availability 24 hours a day

Trained drivers

Comfortable and safe vehicles

Accessibility

Main entrance.
Front desk.
Accessible guest rooms.
Meeting spaces.
Due to the events that have occurred in the last week, we will be forced to temporarily eliminate the entry of pets to the hotel.

Room Amenities

Smart HD TV screen, free wireless Internet (Wi-Fi), air conditioning, coffee maker, hair dryer, iron and ironing board, bathroom amenities, electronic safe, noise-proof windows and desk.