Welcome to Parque del Lago Boutique Hotel

    Dear guest,

    From our team Parque del Lago Boutique Hotel, we extend to you our most warm welcome. We are pleased for having you as a guest and we hope that you find your stay very comfortable, remarkable and pleasant.

    Subsequently, we put at your disposal the information about the services we provide:

    FRONT DESK

    • Guest service 24 hours: extension 2000.
    • WiFi in the rooms:
      • Network: Parque del Lago Guest
      • Password: Boutique2024*
    • WiFi at the lobby:
      • Network: Eventos y Lobby
      • Password: Iconos2024*
    • To consider:
      • Losing your room key will be a cost of $5.00
      • The hair dryer is exclusively for hair. It is STRICTLY FORBIDDEN to use it for drying clothes or shoes.
      • Do not place wet or damp clothing on the air conditioner.

    FOOD AND BEVERAGES SERVICE

    • Complimentary breakfast: It will be served at the ICONOS restaurant from 6:00 a.m. until 10:00 a.m.
    • Breakfast in bed: Available a la carte (at additional cost).
    • ICONOS Restaurant: Opens at 6:00 a.m. / Closes at 10:00 p.m.
    • Executive buffet: Monday to Friday, from 12:00 m.d. until 2:00 p.m.
    • Room Service: Available from 6:00 a.m. until 10:00 p.m., extension 2005.

    ADDITIONAL SERVICES

    • GYM: Available 24 hours.
    • Laundry: Available Monday to Saturday. The laundry bag should be delivered before 9:00 a.m. to the front desk agent or directly to the housekeeping partner with the form filled out and signed.
    • Free parking: Charging space for electric vehicles.
    • The Market: Mini convenience store opened 24 hours.

    CLEANING SERVICES

    • Rooms: You have found your room in optimal conditions of hygiene and sanitization for your own peace of mind.
    • Daily housekeeping service: If the service is not required, please hang the sign “do not disturb” on your door handle.
    • Non-smoking policy: Our Hotel is smoke-free. Consider that failing to comply with this rule implies a penalty of $100.
    • Please note that toilet paper and feminine hygiene products must not be thrown into the toilet.

    We hope you enjoy your stay with us. In case of needing additional assistance, please don’t hesitate to directly contact a front desk agent or you can call the extension 2000.